Privacy Policy

PLAYGRND is a platform for amateur football competitions, teams, players, match results, tables and related community tools.

Data we process and where it comes from

Depending on how you use PLAYGRND, we may process:

• public competition records, player names, teams, appearances, results and match events;
• account, login session and security information;
• profile claims, corrections, identity verification status and limited review notes;
• messages, phone number or social profile, attachments and delivery metadata when you contact us through WhatsApp, Instagram or email;
• technical logs and basic usage analytics.

Data may come directly from you, competition organizers, authorized public competition sources, official match records, teams, or documented community corrections. Source and external identifiers are retained as provenance and are not used as public usernames.

Purposes and legal bases

• Service and requested actions: account access, sessions, profile claims, support and organizer tools are processed to provide the service or take steps you requested.
• Legitimate interests: maintaining an accurate public competition record, preventing duplicate identities and abuse, securing the service and resolving corrections.
• Legal obligations: records needed to meet applicable law, respond to lawful requests or handle disputes.
• Consent: used where a specific optional feature or communication requires it. You may withdraw consent without affecting earlier lawful processing.

We do not sell personal data.

Public profiles, claims and identity verification

Player names, team memberships, results and statistics can remain public as part of the historical competition record. Account, claim and private support data are not public. Claiming a profile and receiving a verified identity label are separate processes.

If you request identity verification, we record its status, review time, method and a limited administrator note. The standard flow uses account, WhatsApp or Instagram context and organizer or team confirmation. Do not send an identity document unless we explicitly explain why it is required and how it will be handled.

Analytics and browser storage

On the production site, PLAYGRND uses DataBuddy for basic traffic analytics such as page views, sessions, referrers, device type and approximate country. The tracker is loaded asynchronously, is not required for PLAYGRND to work, and may use browser local storage or session storage instead of traditional cookies. You can clear or restrict browser storage in your browser settings. We do not use these analytics to make decisions about player performance, claims or identity.

Recipients and international transfers

Authorized PLAYGRND administrators and contracted providers for hosting, object storage, messaging, analytics, email and operational tooling may process only the data needed for their role. Messaging through WhatsApp or Instagram also involves Meta and its applicable terms. If a provider processes data outside the EEA, we rely on an applicable adequacy decision, standard contractual clauses or another lawful safeguard. Contact us for more information about the safeguards relevant to your data.

Retention

Public competition records are retained while they remain relevant to the historical record. Accounts are kept while active or until a valid deletion request is completed; sessions remain until expiry or revocation. Claims, verification, support, security and audit records are kept only as long as needed to resolve the request, protect the service, preserve competition integrity, meet legal duties or handle disputes. Data that no longer serves these purposes is deleted or anonymized.

Your rights

Subject to applicable law, you may request access, correction, deletion, restriction, portability or object to processing, and withdraw consent where processing relies on it. Email [email protected] or use our data deletion instructions. We may need to verify that the request concerns you. You may also lodge a complaint with the Croatian Personal Data Protection Agency (AZOP) or your local supervisory authority.

PLAYGRND does not make solely automated decisions that produce legal or similarly significant effects. AI-assisted drafts and data suggestions remain subject to product rules and, where appropriate, human review.